Warranty Policy

At Domestica, we are committed to providing durable and high-quality smart & wellness home appliances designed to enhance your comfort, health, and everyday living. While every product undergoes strict quality checks, we provide a warranty to protect you against rare manufacturing defects.

1. Warranty Coverage

The warranty covers manufacturing defects only, including defects in material, workmanship, or functionality that affect the product's safe and intended use.

Products Covered Under a 1-Year Warranty:


 Product Type
1 Fan
2 Juicer
3 Vacuum & Vacuum Pro
4 Air Fryer
5 Steam Mop
6 Hand Fan
7 Blender
8 Hand Blender
9 Espresso Coffee Machine 3.5 Bar
10 Espresso Coffee Machine 20 Bar
11 Pod Coffee Machine
12 Car Vacuum
13 Slow Juicer
14 Humidifier
15 Dry & Wet Mop

2. Warranty Eligibility

To be eligible for warranty coverage, the customer must:

  1. Register the product within 7 days of purchase at www.domestica.com/warranty or through the QR code provided inside the product packaging.

  2. Provide proof of purchase, including the invoice, along with the required product details at the time of the warranty claim.

  3. Provide clear photos and/or videos showing the reported defect.

  4. Ensure that the product has been used strictly in accordance with the user manual and intended purpose.

3. Warranty Claim Process

  1. Contact Domestica Customer Care via 📧 care@domestica.com or ☎️ +91 73581 10274.

  2. Submit your order number, registered warranty ID, and supporting evidence such as photos or videos.

  3. Our team will review and verify the warranty claim within 2–3 working days.

  4. If the claim is approved:

    • Defective parts will be repaired or replaced free of cost.

    • For larger products, replacement parts may be provided instead of replacing the complete product.

    • Any defective parts replaced under warranty must be returned to Domestica.

    • A return shipping fee ranging from ₹800 to ₹3,000, depending on the product size and type, may be deducted from the applicable refund or otherwise borne by the customer.

4. What Is Not Covered

The warranty does not cover:

  • Damage caused by misuse, mishandling, rough usage, or neglect.

  • Damage resulting from failure to follow the user manual or safety instructions.

  • Repairs, alterations, or modifications carried out by unauthorized persons.

  • Use of non-original accessories, components, or replacement parts.

  • Normal cosmetic changes, including fading, discoloration, scratches, or wrinkles.

  • Damage caused by improper installation or electrical fluctuations.

  • Accidental or consequential damage caused by external factors.

5. Important Terms

  • The warranty is valid only for the original purchaser and is non-transferable.

  • The warranty period begins from the date of purchase.

  • Warranty repairs or servicing may be carried out only by Domestica or its authorized service centres.

  • Domestica reserves the right to repair, replace, or provide an equivalent part at its discretion.

  • Warranty terms may be updated or changed without prior notice. However, existing warranty claims will be handled according to the policy applicable at the time of product registration.

6. Warranty Registration

Customers can register their Domestica product within 7 days of purchase through the Domestica Warranty Registration page:

www.domestica.com/warranty

The warranty registration page should provide a customer-facing registration form and should not direct customers to an editable Google Forms URL.

7. Customer Support

📞 +91 73581 10274
📧 care@domestica.com
🌐 www.domestica.com

For warranty assistance, please contact our Customer Support Team during the applicable support hours.